- Creation of communications and collateral (physical and electronic) in accordance to current brand standards
- Maintains SC’s Facebook, Instagram, and LinkedIn ensuring each is brand compliant, culturally relevant, and displays an intelligent, modern approach to utilizing each platform
- Responsible for the execution of tasks associated to developing, collecting, writing, filming and photographing content for SC’s social media platforms.
- Develops and executes engaging email campaigns and newsletters that align with Sojourner Center’s mission, programs, and fundraising goals
- Updates company website including blog, and coordinates with the website hosting company to maintain the SC website
- Designs and gathers relevant information and content for print and digital collateral projects, performs preliminary copyedits, and coordinates approvals
- Manages the system to track the progress of various communications and fundraising campaigns with Bloomerang (donor database)
- Checks on the progress of projects, communicating with the team as needed, regarding information updates and pending deadlines
- Accurately record donor gifts and pledges, including all needed gift details, into Bloomerang (donor database)
- Maintain up-to-date donor records, including contact information, giving history, and preferences
- Document donor touchpoints and sent communications in Bloomerang
- Manage acknowledgement letter templates, generate and send timely acknowledgement letters
- Support the implementation of online fundraising campaigns with department leadership.
Competencies (Knowledge, skills, and abilities)
To perform the essential functions of this job successfully, an individual should demonstrate the following:
- Operates with a high degree of professionalism and integrity
- Works well with others and interacts appropriately with colleagues, vendors, and other external stakeholders
- Detail- and deadline-oriented and is able to catch small mistakes and errors
- Highly organized with advanced ability to manage deadlines and multiple projects
- Exhibits project management and coordination skills
- Data-driven, is in the habit of making decisions based off data
- Demonstrates an ability to work independently, while still being able to take direction from superiors in a professional manner
- Demonstrates an ability to receive constructive criticism and exhibits flexibility to shift priorities when necessary
- Has a working knowledge of design platforms such as Canva
- Preferred to have working knowledge of communications tools like Constant Contact and WordPress.
Cultural and Organizational Expectations
- Promotes open communication and contributes to an environment of trust and mutual respect
- Recognizes, values, and affirms social diversity that contributes richness to the Sojourner Center community, ensuring cultural competency in the provision of services
- Values being part of, and contributes to, a culture of performance, teamwork, collaboration, growth, and continuous improvement, including licensure and accreditation compliance
- Understands and supports Sojourner Center Vision, Mission, Values, and Strategic Goals
